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A Word Of Caution Regarding Luke's Ultralite


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Home Forums Gear Forums Gear (General) A Word Of Caution Regarding Luke's Ultralite

Viewing 21 posts - 201 through 221 (of 221 total)
  • Author
    Posts
  • #3543091
    Matthew / BPL
    Moderator

    @matthewkphx

    I’m disappointed to hear that.

    #3543122
    Frank E
    BPL Member

    @mowraith

    Similar story here. I have purchased high quality items from LU over the years and had been very pleased with the quality and service. Then in the spring of 2017 I had to do a PayPal claw back for items not received. I did this at the suggestion of Mark his brother who turned out to be his father. Late this winter I placed another order thinking he was rebuilding his business and reputation. I used a credit card. After the date passed for delivery I contacted him had he said he might be able to send me one of the items, maybe. Spooked by that and the continuing reports here and elsewhere I did a claw back through my credit card. I did not want to take a three hundred dollar hit. I am glad I did because apparently shortly thereafter he started asking for personal checks for payment ? Huge red flag. Still and yet, I hope for the best for Luke and his dad. I do not personally know what all the issues are that they are dealing with so I will not pass judgement on them but cannot recommend that anyone order from them directly at this time.

    #3543130
    Kattt
    BPL Member

    @kattt

    “I noticed that Dutchware starting selling shirts that look a LOT like Luke’s laundry shorts. I forgot that the two brands were affiliated”

    They are not affiliated any more than i am affiliated with other vendors that are on Outdoortrailgear. We are just hosted there.

    #3543156
    Dena Kelley
    BPL Member

    @eagleriverdee

    Locale: Eagle River, Alaska

    If he’s taking personal checks, which ostensibly would have to be mailed, then he’s also committed mail fraud.

    And yeah, I don’t think we should all be happy for him getting back on his feet when he has many, many customers who he has unfulfilled orders for or owes refunds. He needs to take care of existing orders before taking new orders or at least work on them simultaneously.

    And frankly his brother/dad Mark seems just as shady, based on what I’ve read.

    #3543163
    Ken Larson
    BPL Member

    @kenlarson

    Locale: Western Michigan

    If you have an issue with LUKE’S ULTRALITE  concerning the loss of money for good he did not make,  may I suggest contacting Carol O’Brien ([email protected] )  a prosecuting attorney for Delaware County, OH. OR if you prefer you can use the Crime Victims Rights Toolkit ( https://victimsrightstoolkit.com/ )

    #3546855
    jason a
    Spectator

    @jayflexx

    Thanks Ken, that is a good post and I will contact Carol and I’ll see what happens. The sheriff’s office sent the investigation up to attorney general for the county but I’m not sure where it went from there. I will say that I have been following Luke’s and his fathers Facebook and Instagram page. Facebook has not been updated since late May and Instagram has been taken down. I know I reported the business as fraudulent to both entities so maybe some progress.

    #3548048
    Mark R
    BPL Member

    @afnm1hikernsa

    My first two orders with Luke went well.  My third order for a rain jacket, which I made on 03 March 2018 has yet to be fulfilled. I waited patiently for one month, then started sending a few emails over the second and third months.  During that period, I received two emails, with the promise to complete the order.  In June I gave up and requested my refund.  I have followed up with three more requests.  All the talk about honorable veteran is no longer applicable.  He took my money and has ignored me.  My opinion now is the this guy a rip-off con.

    #3555115
    Joshua H
    Spectator

    @hurstj

    Same here.

    July 22nd orddered $300 in rain gear.  Doesn’t respond.

    6 weeks later I send a message on his website asking for a new jacket – replies in less than 2 hours, and continues to respond.   Send message about my old order and wanting a refund – ignores.

    How can any business ignore customers who have paid $300.

     

    #3557535
    Joshua H
    Spectator

    @hurstj

    The Better Business Bureau has given him a rating of “F”.

    Venmo has banned him from their services.

    Delaware County Sheriff’s Office has investigated previous complaints and can not get in touch with him.

    And he is still quickly responding to inquires on his website about new orders.

    #3560972
    Matthew / BPL
    Moderator

    @matthewkphx

    His website doesn’t load for me.

    #3561007
    Gumbo
    BPL Member

    @redgum

    Locale: Aussie in exile in the PNW

    Me too. None too soon, by the sounds of it.

    #3561067
    Ken Larson
    BPL Member

    @kenlarson

    Locale: Western Michigan

    #3561074
    Roger Caffin
    BPL Member

    @rcaffin

    Locale: Wollemi & Kosciusko NPs, Europe

    Thank you Ken for the posting.
    All very sad, for both Luke and for his customers.

    Cheers

    #3561247
    Ryan Smith
    BPL Member

    @violentgreen

    Locale: East TN

    Bummer. I wore my LUL windshirt just yesterday. It’s a great piece.

    Ryan

    #3561251
    Frank E
    BPL Member

    @mowraith

    It looks like someone / some entity finally shut him down. If you look on Facebook ( Luke Stegner ) he is trying to sell off a lot of his clothing material, zippers, down, etc. trying to raise what money he can that way ? Sad. I would say if you haven’t gotten your money or goods at this point you are SOL.

    #3810316
    Frank E
    BPL Member

    @mowraith

    Not sure how to word this but, as an addendum to this thread. Luke made some of my favorite gear and some of it I still use to this day. I purchased it early on before the issues arose.
    Luke died on 12/31/22 at the age of 38. His father, Mark died in 2021 at the age of 62. Luke’s obit stated that he was “now at peace”  I hope he is. Addiction is a hell of a beast to fight and I have lost more than one friend / family member to it.

    #3810319
    Matthew / BPL
    Moderator

    @matthewkphx

    Luke made great gear, communicated clearly and was wonderfully accommodating to requests until things went off the rails. I have several pieces of his gear which are among my favorites.

    I hope he is at peace now.

    #3810320
    Thom
    BPL Member

    @popcornman

    Locale: N NY

    He made me some very nice things. I packed his rain jacket today for a trip.
    thom

    #3810321
    Todd T
    BPL Member

    @texasbb

    Locale: Pacific Northwest

    Sad news.  An extra-long pair of his wind pants (with zippers) goes on most of my trips.

    #3810326
    Nick B
    BPL Member

    @bur

    Locale: Kalifornia

    <p style=”text-align: left;”>That’s a shame. Always hate to see a man fall to his demons. RIP.</p>

    #3810369
    Jeff McWilliams
    BPL Member

    @jjmcwill

    Locale: Midwest

    I had one of his eVent jackets which I really loved.  Sad news.  :-(

Viewing 21 posts - 201 through 221 (of 221 total)
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